JS Business Solutions Blog

When you suffer from a technical difficulty, it’s your responsibility to ensure that it is handled in a timely fashion, whether it is reporting the issue to IT or taking care of it yourself. The process of troubleshooting, however, can save you from waiting around while IT tinkers with your device’s settings. Let’s examine the five stages of troubleshooting and how you might try them yourself.

There are a lot of different notification sounds that the average office worker needs to listen for as they’re hard at work. However, these notifications can often be drowned out by other applications. To help prevent this, we wanted to go over how you can adjust the volume levels of some of your individual applications.

Even the best employees will encounter situations where they might accidentally put your organization at risk due to a phishing attack. What are some of the telltale signs of a phishing scam and how can you tell when you need to be cautious? The subject lines of phishing emails can be indicative of their threat level. Let’s take a look.

When you get excited to implement a new technology solution for your business, it is easy to let the expectation blind you as to the true value you get from it right out of the box. It’s no fault of your own; it’s human to have expectations that exceed reality. In business, though, it is important that you keep these misconceptions in mind, especially when it comes to your technology systems and implementing them.

Burnout is a serious problem in the business environment, and if you are not careful, it can have profound effects on operations, productivity, and profitability in the long term. If you suspect that your employees are experiencing symptoms of burnout, you need to act on these symptoms and implement policies to protect your team from… well, themselves.

In certain industries that are steeped in tradition, it can often be challenging to meet the stringent security requirements in order to keep up with modern threats. Take, for example, the modern law firm. Just how does a law firm go about securing its data and technology, and what must be considered when implementing security solutions for these types of organizations?

Now that many of us have been working remotely for the past 18 months, what are your thoughts on the concept of a remote or hybrid office? Have your opinions changed at all, or are you still clinging to your previously conceived notions of what it would be like? It does not help that some major companies, like Microsoft, are sending out mixed signals on their own experiences with remote work. What can we learn from these experiences?

One of the most important solutions for a small business to implement is a data backup and disaster recovery system. It is a crucial element of any business continuity plan, yet many organizations fail to implement one in an appropriate manner. Let’s discuss three of the best reasons you must consider data backup and disaster recovery now before it’s too late.

Instant messaging is a solution that has picked up in the business world, and for good reason. While email allows for more passive communication, instant messaging allows for more instantaneous communication, similar to a phone call in its urgency. But are you using instant messaging in the proper way?

The traditional 40-hour workweek feels like a staple in the business world, where employees work 8 hour shifts and then head home for the day. This was not always the case, however, and there can be a case made that even the 40-hour workweek should be adjusted to at least some degree. Let’s take a look at the modern workplace, how it has changed, and how it can still be changed to better employees of all levels—including you.

Wouldn’t it be nice if you had an easy way to track your device even if it were lost or stolen? Thankfully, this feature exists to an extent for Android devices in the form of the IMEI, or international mobile equipment identity number. If you know this number, you could potentially help mitigate the issues that losing a device can present.

With so many workers performing tasks remotely, it’s no small wonder that authentication is one of the major points of discussion this year. How can you be sure that your company is doing all it can to verify a user’s identity before they access important information on your infrastructure? One such way you can do it is by using voice-based authentication.

Artificial intelligence used to be the work of science fiction, but nowadays it is seen as very real and a possibility for businesses of all types. There are benefits to artificial intelligence, but it could also create problems in the future. Let’s take a look at some of these advantages and disadvantages.

Most companies use a word processor of some sort in their day-to-day tasks, but there are none more dynamic and well-known than Microsoft Word. To get the most out of Word, you need to take advantage of keyboard shortcuts.

Many businesses simply do not have the resources or budget to hire technicians to perform regular maintenance on their systems, let alone someone who is managing the technicians behind the scenes. The chief information officer, or CIO, is the one who would normally make these calls, but businesses that cannot hire an in-house CIO for whatever reason have the option of hiring a virtual CIO.

There are generally two approaches to technology maintenance. One of them addresses issues as they appear, and the other involves addressing possible issues before they become operational problems. How does your business go about technology maintenance? If it’s the first, also known as “break-fix” IT, then you are going about things the wrong way and leaving a ton of savings on the table.

Hackers and scammers are always trying to turn a profit on businesses just like yours, and you might be surprised by some of their ingenuity. One such way that some hackers choose to make a profit is by twisting the “as a service” business model into something that is particularly dangerous. Even Microsoft has gone on record and called out a particular group of Phishing-as-a-Service providers as a problem.

When it comes to your business technology, you shouldn’t settle for anything less than the best. Unfortunately, technology is one facet of running a company where many business owners feel they have the least amount of control, perhaps due to its many moving parts and overwhelming complexity. The question becomes one of how you want to approach managing your business’ technology and finding the right skill sets to do so.

Believe it or not, someone can actually purchase access to your organization’s network under the right circumstances. This is the unfortunate reality that we live in, where the commoditization of data and network access has become a real problem. According to a study from KELA, hackers can sell access to compromised networks for a pittance compared to the amount of work you have invested in building your business. Therefore, you must do everything in your power to protect your network and prevent this from happening.

The term firewall is not a new one, and it’s not as old of a term as you might think. Before it became commonplace in the computing environment, it was first introduced to the world in 1983 when it was used in a movie titled WarGames. Nowadays, it is used mostly in regard to network security. Let’s take a look at what a firewall does and what the different types of firewalls do.